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Customer Testimonials
From service to sales, this dealership’s attention to detail and pride in customer service is incredible! From Mike Mashburn and Raul at the service desk to Danielle Faul in the sales department, the team working on this car lot is a group of rockstars! Mike and Raul answered all my questions about my car in service and provided me with a loaner vehicle so I didn’t miss a beat when it came to getting back out in the field for work while my car was in the shop. As for Danielle in sales, she went absolutely above and ...
Danielle was extremely helpful and wonderful to work with. Made the car buying process easy and I was very grateful to have worked with her.
I purchased a vehicle from Bill Jacobs on Saturday. IEric Htun was my salesperson, he was multitasking, handling a couple customers at the same time. He continuously checked on me until he was able to deal with me one on one. During the process, he kept me abreast of what to expect next in my car buying process. I would definitely patronize Bill Jacobs Jaguar/ Land Rover Hinsdale again. And recommend Eric Htun...
Work with Mike Mashburn when you visit the Hinsdale Land Rover location! He’s a great listener, looks out for your best needs, and if there’s any shortcomings he’ll do whatever he can to fix then. He’s thorough and doesn’t let you complete your visit without making sure you have his direct phone line to reach him with questions.
Mike helped with our first routine service. Car working in tip top shape after 1 year
I took my 2018 Land Rover Discovery in for service at Bill Jacobs Jaguar Land Rover Hinsdale and can’t say enough positive things about the experience. Service Advisor, Mike Mashburn, was great and truly a pleasure to work with and took great care of me. I needed some extended service done on the Discovery and Mike was in constant communication with me throughout the entire process. I can’t stress enough the importance of good communication and customer service, and Mike delivered on everything we discussed. I will be bringing my vehicle back to Bill Jacobs Land Rover and Mike ...
Feeling extra special today because of my new friend Jason Yap and business manager Jose Gomez who made my whole experience enjoyable and most importantly less stressful! Their transparency is what meant the most, no red tape, straight forward and I truly appreciate that! If your looking for a great dealer, give them a try because they don’t disappoint!
Danielle Faul is excellent sales person.I will be back for my next vehicle for sure.
Upfront pricing,, great buying experience. Eric Htun made the purchase easy. I recommend this dealership.
Danielle and Brendan at Land Rover are by far the best! Extremely polite and respectful! My wife and I just purchased a 2021 Range Rover. The process was super easy and we are so happy! My daughter is 5 months old and had a great time! Thank you!
Love my local Land Rover dealer in Hinsdale. Sales team is fantastic - really nice people that help you get the job done onsite I always end up leaving the dealership feeling on top of world, driving home in my new dream car...that is until Land Rover / Range Rover announce their next major redesign or game changing model!!!’
A had a great experience with Danielle Faul she is a great sales person ❤
Jason, Darren, Kevin and the team were incredibly helpful throughout the whole car buying process. They made multiple suggestions on cars, pulled cars up for us to test drive, and made sure we had exactly the car that fit our needs and budget. They took the time to understand our concerns, answered our questions, and gave us time to think through our large purchase decision. We could not have asked for more. Thanks guys!
